You can permanently delete your WealthWeave account and data at any time. Here’s how, and exactly what happens.
Delete Specific Data (Without Deleting Your Account)
You can remove specific data without deleting your whole account:
- Disconnect a bank:go to the Accounts page and disconnect any linked institution. This permanently deletes that institution’s data (accounts, transactions, holdings) from our systems and revokes our Plaid access token for it. Other connected accounts are unaffected.
- Opt out of emails: turn off digest and alert emails in Settings → Notifications.
How to delete your account
- In the app:go to Settings → Delete Account → “Delete My Account”. This permanently deletes your account, all financial data, goals, and bank connections. Any active subscription is cancelled immediately, with no refund for the remaining period.
- By email: if you can’t access the app, email support@wealthweave.co from your account email address and we will process the deletion. We respond within 30 days.
What is deleted immediately
- Your account and login credentials
- All financial data (linked bank/investment accounts, transactions, holdings)
- Financial goals
- Linked institution access (Plaid access tokens are revoked)
What is retained, and for how long
- Stripe billing records: retained as required by applicable financial, tax, and legal-compliance obligations.